How Memberships Work (Instructor Guide)

Memberships allow you to offer recurring subscriptions to your clients — perfect for regular classes where you want predictable income and committed attendance.

What is a Membership?

A membership is a recurring subscription that gives clients access to book your classes.

You can:

Charge automatically (monthly, quarterly, or yearly)
Limit how many classes they can book
Offer unlimited access
Control how and when billing renews

Creating a Membership

Go to Admin → Dashboard → Memberships → Create Membership

You’ll see the following options:

Membership Name & Description

Name: What clients will see (e.g. Unlimited Yoga Membership)
Description: Explain what’s included (e.g. Access to all weekly classes)

Price

Set the price for the membership.

Billing Frequency

Choose how often clients are charged:

Monthly
Quarterly
Yearly

Renewal Timing (Important)

You have two options for when payments renew:

Billing repeats based on when the client joins

(e.g. joins on 12th → renews on 12th each cycle)

✔ Simple

✔ Works well for most instructors

2. Fixed Day of Month (e.g. 1st)

All members renew on the same day (e.g. 1st of each month)

When you select this, an additional option appears:

Prorate First Payment

Enabled (default):

The first payment is adjusted based on how much time is left until the next billing date

(e.g. joins on 20th → pays a reduced amount until the 1st)
Disabled:

The client pays the full amount immediately, even if the period is short

💡 Use this if you want all members aligned to a single billing cycle.

Limit Class Bookings (Optional)

You can control how many classes a member can book per period:

Per week
Per month
Per quarter
Per year

Examples:

4 classes per month
10 classes per month
Leave empty for unlimited bookings

Required Onboarding Form (Optional)

You can require clients to complete a form before activating their membership.

Useful for:

Health questionnaires
Waivers
Class preferences

Visibility Settings

Show on Client Page

When enabled, the membership appears on your public booking page
Turn off to create private memberships (you can still share a direct link)

Notifications

Renewal / Expiry Notifications

Sends automatic email reminders before renewal or expiry

Managing Memberships

From the Memberships page you can:

View subscribers
Edit pricing or limits
Cancel or deactivate memberships

When to Use Memberships

Memberships are ideal if you:

Run regular weekly classes
Want predictable monthly income
Offer better value for repeat clients

For one-off bookings or short-term bundles, use Packages/Bundles instead.

Tips

Start simple: monthly membership with a class limit
Use pricing to encourage commitment (e.g. better value than pay-as-you-go)
Consider a fixed renewal date if you want easier accounting

Need help setting this up? Contact us and we’ll happily guide you.