How to Reschedule a Booking
Move a booking to a different date or time, or to a different class
- Step 1: Go to your admin dashboard and click the "Bookings" tab
- Step 2: Find the booking you want to reschedule
- Step 3: Click the "Edit Date" or "Reschedule" button (usually visible in the booking actions)
- Step 4: You\'ll see a dialog showing available alternative dates for the same class
- Step 5: The system will recommend dates based on:
- Step 6:
- Class availability
- Package booking windows (if applicable)
- Upcoming scheduled class dates
- Step 7: Select the new date and time from the available options
- Step 8: If you want to move the booking to a completely different class:
- Step 9:
- First, cancel/delete the current booking
- Then create a new manual booking for the different class
- Step 10: Click "Update" or "Reschedule" to confirm
- Step 11: The booking will be updated to the new date immediately
- Step 12: If you enabled email notifications, the client will receive an email automatically informing them of the date change
- Step 13: For package bookings: Rescheduling one session doesn\'t affect the other sessions in the package
- Step 14: Client Self-Rescheduling: If your class settings allow it, clients can request to reschedule their own bookings from their account page. You\'ll receive a notification and can approve or decline the request