How to Check Clients In
Mark attendance using QR codes or manually in your booking panel
- Step 1: Method 1: QR Code Check-In (Recommended)
- Step 2: Each booking confirmation and reminder email sent to clients includes a "Check In" button that generates a unique QR code
- Step 3: When clients arrive at class, they open their booking email and click the "Check In" button to display their QR code on their phone
- Step 4: To scan the QR code:
- Step 5:
- Open your phone\'s camera app (most modern phones have built-in QR code scanning)
- Point the camera at the client\'s QR code
- The camera will recognize the QR code and show a notification
- Tap the notification to open the booking page
- Alternatively, use any QR scanner app from your app store
- Step 6: When you scan the QR code, it will open the booking details page in your admin dashboard
- Step 7: Click "Mark as Attended" on that page to instantly record their attendance
- Step 8: Benefits of QR Code Check-In:
- Step 9:
- Fast - check in a full class in under a minute
- No need to search through booking lists
- Accurate - no confusion about names or spelling
- Professional - clients just show their phone
- Works even if you don\'t know the client\'s name
- Step 10: Disabling QR Codes: If you prefer not to use QR codes, you can disable them in your class settings. Clients will still receive booking confirmations, but without the QR code check-in option
- Step 11: Method 2: Manual Check-In (Booking Panel)
- Step 12: Go to your admin dashboard and click the "Bookings" tab
- Step 13: Find the booking you want to mark as attended
- Step 14: You can search by:
- Step 15:
- Client name or email
- Class name
- Date range
- Today\'s bookings only (use the filter)
- Step 16: Once you find the booking, click the "Mark as Attended" button
- Step 17: The booking will be updated immediately, and you\'ll see a checkmark or "Attended" badge
- Step 18: To unmark attendance (if marked by mistake), click "Unmark Attended"
- Step 19: Tips for Efficient Check-In:
- Step 20:
- Use QR codes during busy classes - much faster than manual check-in
- Use manual check-in for small classes or when you need to review booking details
- Filter bookings by "Today" to see only today\'s classes
- Attendance is tracked in your booking reports and analytics
- You can export attendance data for record-keeping