How to Check Clients In
Method 1: QR Code Check-In (Recommended)
Step 1: Each booking confirmation and reminder email sent to clients includes a "Check In" button that generates a unique QR code
Step 2: When clients arrive at class, they open their booking email and click the "Check In" button to display their QR code on their phone
Step 3: To scan the QR code:
- Open your phone's camera app (most modern phones have built-in QR code scanning)
- Point the camera at the client's QR code
- The camera will recognize the QR code and show a notification
- Tap the notification to open the booking page
- Alternatively, use any QR scanner app from your app store
Step 4: When you scan the QR code, it will open the booking details page in your admin dashboard
Step 5: Click "Mark as Attended" on that page to instantly record their attendance
Benefits of QR Code Check-In:
- Fast - check in a full class in under a minute
- No need to search through booking lists
- Accurate - no confusion about names or spelling
- Professional - clients just show their phone
- Works even if you don't know the client's name
Disabling QR Codes: If you prefer not to use QR codes, you can disable them in your class settings. Clients will still receive booking confirmations, but without the QR code check-in option
Method 2: Manual Check-In (Booking Panel)
Step 1: Go to your admin dashboard and click the "Bookings" tab
Step 2: Find the booking you want to mark as attended. You can search by:
- Client name or email
- Class name
- Date range
- Today's bookings only (use the filter)
Step 3: Using Calendar View to Find Today's Classes:
- In the Bookings tab, switch to Calendar View (if available)
- The calendar view makes it easy to see all classes for a specific date
- Click on today's date to quickly see all of today's bookings in one place
- This is especially helpful when you have multiple classes throughout the day
- You can navigate between dates using the calendar navigation arrows
Step 4: Once you find the booking, click the "Mark as Attended" button
Step 5: The booking will be updated immediately, and you'll see a checkmark or "Attended" badge
Step 6: To unmark attendance (if marked by mistake), click "Unmark Attended"
Tips for Efficient Check-In
- Use QR codes during busy classes - much faster than manual check-in
- Use manual check-in for small classes or when you need to review booking details
- Use the calendar view in the Bookings tab to quickly find today's classes - just click on today's date
- Filter bookings by "Today" to see only today's classes
- Attendance is tracked in your booking reports and analytics
- You can export attendance data for record-keeping